Should I trust my customers?

I will not hesitate to answer this question, believe it!

And I will give my client a chance. A chance to make a good appointment for whatever reason. But there is no second chance any more.

Because there were too many customers who said that she came back to me for further eyelash business discussion. But the results were not. I know this may be an excuse for my client. But it is because she is my client, so I will choose not to hesitate to believe her. .

But many customers did not follow her agreement. However, some customers said that this is an appointment, she will definitely come back, and she will really come back to me.

The customers who don’t follow her agreement make me doubt each other’s trust, but the customers who follow the agreement will make me believe in the trust between each other.

So many times I was doubting and believing in Lieutenant. But still that sentence, just because you are my client, I chose not to hesitate to believe in you.

Why do some customers never return to me?

I have been rethinking this question. Is my eyelashes not attractive enough for customers? Is it inappropriate way for me to show my customers? Is my language expression not in right way? Didn’t I understand the customer’s needs at all? Is it that I have not given absolute enthusiasm and sincerity to face my eyelash customers?

I thought for a long long time, but I denied my thoughts at the end. It seems that at that moment I understand a simple but profound truth, a person who doesn’t really want to do business with you, or who doesn’t want to buy our eyelashes, no matter how you persuade and how to guide, the result will be futile.

The cruelest thing about doing business is not to say how much you give to the others and how much others will pay you. The parity of both parties and and the willingness of both parties to be the basis for eyelash business success.

This is not only suitable for the eyelash business, but also for our daily life.

In fact, I don’t care if some customers don’t return to me. I care more about the customers who are willing to cooperate with me. And have I really helped him solve his problems?

Write an open letter to customers in South America

Hello dear South American customer,

In recent days, I have talked about some customers in South America, but without exception, the negotiations all ran aground.

These customers are from Brazil, Peru, Venezuela, Bahamas, Barbados, Costa Rica. The initial talks were very pleasant, but when it comes to transportation, they all ran aground. The reason is not that we can’t send them the goods, but whether they can accept it smoothly. To the problem of goods, these countries have special regulations on animal hair and similar things. Goods need to be checked, because the uncertainty may cause the goods to be returned or confiscated, no matter which result, it is not good for our customer.

Later, I went to inquire about the local import and export policy of my customer country. After many inspections, it is actually acceptable for our eyelash products, but we need our customers to apply for a qualification certificate. Our customer with this qualification can accept our eyelashes product.

Because different countries have different requirements for this qualification certificate, so I want to tell my dear South American customers here, please be sure to go to the local customs to inquire about the eyelash import before you want to engage in eyelash business.  Because you are doing business in your country, then you must abide by your local policies.

This will not only start your eyelash business, but also help your future eyelash business grow bigger and stronger.


Joe Ding

What do I hesitate when I buy eyelashes?

According to my experience, there are two common situations:

First, when I choose eyelashes, I suddenly find that I have seen more and more eyelashes I want to buy, but the budget is not enough, but I don’t want to give up my favorite eyelash styles, so I slowly calculate in my heart, waiting until my budget is enough to buy?

The more you think about it, the more you should do it. This kind of customer actually has a problem, thinks a lot, and does less. In fact, picking someone who means giving up someone, if you don’t want to give up , then how can you get it?

Second, customers who keep asking questions, it is good to ask question, but always ask questions, is it that good? If you are taking the initiative to understand the eyelash business you are about to engage in, or that is just you follow the trend when you see others earning money. You think others do business well, and also you can, but dear customers, can you?

Usually I would advise my customer, let go of your idea of doing eyelashes business. Try to do some research yourself. After you learn more about eyelashes, decide whether you want to engage in eyelashes business.

Is the eyelash business really easy to do?

There is no easy business, only you are willing to insist on it.

Dear customer, presumably you should have your own judgment before you want to engage in eyelash business. If you feel that the front of the eyelash market is dim, will you still be excited?

Since you have decided to start, why not try ?

Is the eyelash business a easy job? Dear customer, please do it first. The plan without action is just empty talk.

Why is your eyelash business not successful?

First of all, for the business of eyelashes, because the threshold is low at the beginning, the cost is small, the customs restrictions are small, and the goods are small, the general express can be satisfied, so more and more people are pouring into the industry, which is just a big cake. There are more and more people, so everyone gets less and less, but why are there still a few eyelash businesses that have been successful? Why is your business not successful? Dear customer, have you seriously thought about it?

Some customers. The reason for the failure is that he is very blind. When he sees others doing 3D Mink lashes to make money, he also chooses to do it. He thinks that others can do it, and he will be very easy. But because of their blindness, their unprofessional, they don’t understand this market, let alone the distinction between good and bad eyelashes. So that is reason that they failed.

Some customers, although they have done some research in the eyelash market, they also find those best-selling style lashes, and then take pictures to find suppliers or factories, thinking that they can buy the same eyelashes as the pictures, they will buy the kind eyelashes they want. The result is based on a few comparisons, I chose the eyelashes that I think is cost-effective, in fact, they bought the eyelashes that are relatively cheap. Consumers are also smart people, they do not have to spend money to buy a bunch of poor quality goods.

Here I would like to specifically tell you that a handmade product like this, if it is not a very experienced worker, can’t imitate exactly the same product, let alone buy it at a low price, no matter how the market changes. Value deciding on the price is still correct.

There are still some customers who have learned about the market and got good products, but why is the business still not hot? I tried to list several reasons:

First, only understand the market, only focus on supply, only care about the profit. And they can’t give good advice to consumers from a higher level. When consumers have certain problems, they can’t give effective communication and can’t solve the problem correctly. We must know that the product is of good quality, but the consumer experience is also very important. The ultimate trend of advanced consumption is user satisfaction.

Second, the supplier’s professionalism is insufficient. Even if one of your products is doing very well, users are satisfied with all aspects, but after all, customers are a group of people who are chasing for beauty. They also need new products. They need to try new styles and need a variety of beauty. And some factories are not professional in themselves. How do you expect it to launch professional or even lead new eyelashes?

Third, there is no awareness of owning its own brand. Even if some customers realize this problem from the beginning, they want to build their own lashes brand, but when they start a business, they will continue to introduce those hot styles, and also some new ones. This will definitely give you some profit, but it will never give you a reputation. No matter what you do, you need to fully understand what you want. If you want to build your own brand, you must plan your own future. Don’t hesitate, don’t hesitate. Opportunity is reserved for those who are willing to do things. The eyelashes are ultimately to make their own brand, not a centralized wholesaler, you have to remember that it is what the factory should do, not yourself.

Some customers are very professional and understand the needs of customers. However, it is because of this that they gradually develop their own awareness of eyelashes. Once some habits are formed, they become difficult to change, but people are not perfect, We must always change our minds and think from the perspective of consumers. Only by continuous improvement can we continue to make progress.

Of course, different customers will have different problems, and I will continue to update them in future blogs.